Privacy Policy

Table of Contents

• 1. Introduction
• 2. Information We Collect
• 3. How We Use Your Information
• 4. Disclosure of Your Information
• 5. User-Generated Content
• 6. Data Retention and Deletion
• 7. Security of Your Information
• 8. Your Rights and Choices
• 9. Cookies and Tracking Technologies
• 10. Children's Privacy
• 11. International Data Transfers
• 12. Changes to This Privacy Policy
• 13. Contact Us

Last Updated: November 3, 2025

Welcome to Flare. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app, website, and related services ("Service").

By accessing or using Flare, you acknowledge that you have read and understood this Privacy Policy.

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1. Introduction

This Privacy Policy governs how Flare ("we," "our," or "us") collects and uses personal data. By using our Service, you consent to the practices described in this Policy.

2. Information We Collect

2.1 Personal Data

We may collect personally identifiable information such as:

• Email address
• Name or display name
• Age, gender, or location (as provided in your profile)
• Payment information (processed securely through third-party providers such as Apple or Google)
• Account preferences and settings

2.2 Usage Data

We automatically collect certain information when you use the Service, including:

• Device and browser information
• IP address and general location
• Pages or screens viewed, interactions, and session duration
• App version, performance logs, and crash diagnostics

2.3 Content Data

Flare is a video-first dating app. When you use interactive features, we collect:

• Videos, captions, and other media you upload
• Metadata such as timestamps, view counts, likes, comments, and reports
• Match interactions, chat messages, and preferences (e.g., swipe actions)
• AI moderation and recommendation logs for safety and feed personalization

3. How We Use Your Information

We use your information to:

• Operate and personalize the Service
• Enable discovery, swiping, matching, and messaging
• Moderate user-generated content and ensure community safety
• Improve recommendations and app functionality using analytics and AI models
• Manage subscriptions, payments, and account security
• Communicate updates, support messages, and promotional content (if opted-in)
• Comply with legal obligations or prevent fraud, spam, or abuse

4. Disclosure of Your Information

4.1 Service Providers

We may share limited information with trusted third-party partners (e.g., cloud hosting, analytics, payment processors) who help us operate Flare. These providers are required to handle your data securely and in accordance with this Policy.

4.2 Legal Requirements

We may disclose information if required by law, subpoena, or government request, or to protect our rights, users, or the public.

4.3 Safety and Moderation

To maintain a respectful community, we may review or remove content reported as inappropriate. Content or logs related to such reports may be retained temporarily for moderation review.

5. User-Generated Content

Flare allows users to upload and share videos, messages, and other interactive content.

• Ownership: You retain ownership of the content you create and upload.
• License: By submitting content, you grant Flare a limited, non-exclusive, worldwide license to host, display, and use it for providing and improving the Service.
• Visibility: Videos and interactions may be visible to other users or the public depending on app settings.
• Community Guidelines: Flare has zero tolerance for harassment, hate speech, or explicit content. Violations may result in content removal or account suspension.

6. Data Retention and Deletion

We retain personal and content data as long as necessary to operate the Service, resolve disputes, or comply with legal requirements.

You can request account and data deletion at support@flareapp.ai. We typically process deletion requests within 30 days unless retention is required by law.

7. Security of Your Information

We use commercially reasonable safeguards (encryption, access control, and secure storage) to protect your data. However, no system is completely secure.

8. Your Rights and Choices

• Access and Update: Manage your personal info through the app settings.
• Opt-Out: Unsubscribe from promotional communications via app settings or email.
• Deletion: Request full data deletion at any time.

If you reside in a region with data protection laws (GDPR, CCPA, PIPA), you may have additional rights to access, correct, or erase your data.

9. Cookies and Tracking Technologies

We use cookies, local storage, and analytics tools to understand usage and improve experience. You can adjust browser settings to disable non-essential cookies.

10. Children's Privacy

Flare is intended for users aged 18 and older. We do not knowingly collect data from minors. If we discover underage accounts, we promptly delete them.

11. International Data Transfers

Your data may be stored and processed in countries other than where you reside. By using Flare, you consent to these transfers, which may have different data protection standards.

12. Changes to This Privacy Policy

We may update this Policy periodically. Any updates will appear here with a new "Last Updated" date. Continued use of Flare means you accept any changes.

13. Contact Us

If you have questions or concerns, contact us:

• 📧 Email: support@flareapp.ai
• 🏠 Address: Seoul, South Korea